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Public perception on government's effort in raising awareness on cybercrimes in Malaysia

Ahmad, Zeti Azreen and Buyong, Mazni (2022) Public perception on government's effort in raising awareness on cybercrimes in Malaysia. In: Communication Research Seminar (CORENA 2022), 20-21 Dec 2022, Kuala Lumpur. (Unpublished)

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Abstract There is an upward trend of cybercrime cases worldwide. At present most commercial crimes have occurred online including through the social media. In Malaysia, cybercrime has continued to be the country top concern. This is consistent with the high internet penetration and very high usage of social media among its population. In this context online media users have high potential to be victims of cybercrimes. Online scammers are targeting online users regardless of age, educational background and gender. In the first half of 2022 more than 12,000 cybercrime cases were reported with losses exceeded RM414 million. In response to the increased of cyber-attacks the Malaysian government formed many agencies such as Cyber Security Malaysia, National Security Council (NSC), National Cyber Security Agency (NACSA) that recently launched the Malaysia Cyber Security Strategy 2020-2024 to curb cyber threats and create a secured cyberspace. Despite this countless effort by the government, the number of cases continue to accelerate. This study has been initiated to examine public perception of government effort in raising awareness on cybercrimes. Semi structured interviews were conducted among online users to obtain their insight on government’s communication initiatives in educating the publics on cybercrimes related issues. A convenient sampling has been employed to 30 respondents via a face-to-face interview. The study found that respondents are largely aware about online scams and most were victims of online scams. The study also found that the publics are expecting the government to do a lot more to empower them to take the right actions and to protect them from falling victims.

Item Type: Proceeding Paper (Slide Presentation)
Uncontrolled Keywords: Keywords: cybercrimes, scams, government, national threat, global risk.
Subjects: H Social Sciences > H Social Sciences (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of Communication
Depositing User: Dr Zeti Azren Ahmad
Date Deposited: 27 Feb 2024 14:40
Last Modified: 27 Feb 2024 14:41
URI: http://irep.iium.edu.my/id/eprint/104708

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