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Experiences of family medicine specialist in providing health care for LGBT patients: A qualitative study in East Coast Peninsular Malaysia

Mohd Amin, Siti Noorfadhilah and Muhamad, Rosediani and Mohd Zulkifli, Maryam and Draman, Samsul (2022) Experiences of family medicine specialist in providing health care for LGBT patients: A qualitative study in East Coast Peninsular Malaysia. In: 16th Congress of Asia-Oceania Federation for Sexology (AOFS), Kota Bahru, Kelantan. (In Press)

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Abstract

Recent years have witnessed a growing health concern over lesbian, gay, bisexual, and transgender (LGBT) community in Malaysia, particularly for human immunodeficiency virus infection (HIV) and sexually transmitted infection (STI). LGBT patients continue to report discrimination in healthcare setting despite the effort of primary healthcare practitioners offering community friendly services. This qualitative study aimed to provide understanding of the current issue and to explore the challenges that family medicine specialists (FMS) face when dealing with LGBT patients.30 FMSs working in East Coast Peninsular Malaysia were interviewed through a phenomenological framework using semi-structured in-depth interviews. The interviews were recorded, transcribed verbatim, and managed in an analytic computer software NVivo 12. The data were then analysed thematically. Their experiences revealed three overlapping themes; (i) LGBT phenomenon as deviation from social norms and vulnerable members of society, (ii) obstacles in providing culturally competent care, and (iii) barriers incorporating spiritual needs for holistic care. Lack of formal training, the existence of stigma, challenging patients' personalities, and unfavourable clinic setting are the four main barriers cited by the FMS. This study shed light on the sensitive issue of LGBT in Malaysia and the current situation related to the challenges faced by FMS when dealing with LGBT patients. In order to successfully overcome those challenges, proper training of healthcare personnel and a collaborative effort with other relevant authorities is essential.

Item Type: Conference or Workshop Item (Other)
Uncontrolled Keywords: culturally competent care, sexually transmitted diseases, social norms, transgender persons
Subjects: R Medicine > RA Public aspects of medicine
R Medicine > RZ Other systems of medicine
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Medicine > Department of Family Medicine (Effective: 1st January 2011)
Depositing User: SR NUR FARHANA LATFI
Date Deposited: 05 Dec 2022 10:39
Last Modified: 05 Dec 2022 10:39
URI: http://irep.iium.edu.my/id/eprint/101036

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