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Ismail, Zahid (2013) Implementing content personalization strategy for Malaysian broadband service providers to enhance subscriber satisfaction. Information and Communication Technology for the Muslim World (ICT4M), 2013 5th International Conference on. pp. 1-6. (Unpublished)
Ismail, Mohd Zahid (2011) Improving subscriber viewing experience via the integration of contents from multiple broadband service providers based on open access policy. In: ICT4M, November 2012, Morocco. (Unpublished)
Ismail, Zahid (2011) Improving the deployment of broadband content delivery using an open access approach in a high speed broadband environment in the Klang Valley. In: Information Technology Issues and Applications in Malaysia : a Collection of Articles. IIUM Press, Kuala Lumpur, pp. 211-238. ISBN 978-967-418-003-4