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Islam, Rafikul and Ahmed, Selim and Rahman, Mahbubar and Al Asheq, Ahmed (2021) Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal, 33 (6). pp. 1163-1182. ISSN 1754-2731
Rahman, Mahbubar and Islam, Rafikul and Mahmud, Md. Shahed (2021) Spread of COVID-19 and citizens’ behaviour: a comparison of importance-compliance analyses among Bangladeshis and Malaysians. International Journal of Behavioural and Healthcare Research, 7 (4). pp. 264-288. ISSN 1755-3539 E-ISSN 1755-3547
Rahman, Mahbubar and Islam, Rafikul (2016) Selection of institution of higher learning for study abroad: a Malaysian case study. Malaysian Management Review, 51 (1). pp. 33-48. ISSN 0025-1348