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Khan, Md Irfanuzzaman and Tarofder, Arun Kumar and Gopinathan, Sharmini and Haque, A. K. M. Ahasanul (2025) Designing authentic customer-chatbot interactions: a necessary condition analysis of emotional intelligence and anthropomorphic features in human- computer interaction. International Journal Of Human–Computer Interaction. pp. 1-18. ISSN 10447318 E-ISSN 15327590