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Saad, Mazni and Ahmad Shah, Norliana and Supian, Kamisah and Abdul Rani, Anita and Abidin, Imaduddin (2023) Emotional and spiritual quotient for sustainable education’s service quality. International Journal of Evaluation and Research in Education (IJERE), 12 (4). pp. 1781-1790. ISSN 2252-8822 E-ISSN 2620-5440
Saad, Mazni and Ahmad Shah, Norliana and Supian, Kamisah and Abdul Rani, Anita (2020) Intensifying focus on service quality in higher education institutions: emotional and spiritual intelligence. Environment-Behaviour Proceedings Journal, 5 (15). pp. 85-92. E-ISSN 2398-4287
Saad, Mazni and Ahmadshah, Norliana and Supian, Kamisah and Abdul Rani, Ani (2020) Intensifying focus on service quality in higher education institutions: the effect of emotional and spiritual intelligence. In: AIVCE-BS (AMER ABRA International Virtual Conference on Environment-Behaviour Studies, 2-3 December 2020, FSPU, Shah Alam.