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Items where Author is "Pandian, Sivamurugan"

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Article

Annamalah, Sanmugam and Munusamy, Jayaraman and Chelliah, Shankar and Sulaiman, Mohamed and Pandian, Sivamurugan (2011) Service quality transformation and its impact on customer satisfaction and loyalty in Malaysian retail banking sector. World Applied Sciences Journal , 15 (10). pp. 1361-1368. ISSN 1818-4952

This list was generated on Thu Sep 21 00:25:42 2017 +08.