Items where Author is "Ghaffar, Abid"
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Ghaffar, Abid and Wahiddin, Mohamed Ridza and Shaikh, Asadullah and Ahmad, Akhlaq (2016) Multi-layered alert filtration and feedback cycle using Brahms model. In: 2015 4th International Conference on Advanced Computer Science Applications and Technologies (ACSAT 2015), 8th-10th Dec. 2015, Kuala Lumpur.
Ghaffar, Abid and Wahiddin, Mohamed Ridza and Shaikh, Asadullah (2013) Computer assisted alerts using mental model approach for customer service improvement. Journal of Software Engineering and Applications, 6. pp. 21-25. ISSN 1945-3116