Items where Author is "Ahmad Shah, Norliana"

Article

Saad, Mazni and Ahmad Shah, Norliana and Supian, Kamisah and Abdul Rani, Anita and Abidin, Imaduddin (2023) Emotional and spiritual quotient for sustainable education’s service quality. International Journal of Evaluation and Research in Education (IJERE), 12 (4). pp. 1781-1790. ISSN 2252-8822 E-ISSN 2620-5440

Saad, Mazni and Ahmad Shah, Norliana and Supian, Kamisah and Abdul Rani, Anita (2020) Intensifying focus on service quality in higher education institutions: emotional and spiritual intelligence. Environment-Behaviour Proceedings Journal, 5 (15). pp. 85-92. E-ISSN 2398-4287

Saad, Mazni and Ahmad Shah, Norliana and Mohamed Mohan, Noor Malinda and Poniran, Halimi (2019) Building a more intimate connection between spirituality and quality service performance at work. ASIA-PACIFIC MANAGEMENT ACCOUNTING JOURNAL, 14 (2). pp. 79-103. ISSN 1675-3194

Ahmad Shah, Norliana and Saad, Mazni and Mohamad Mohan, Noor Malinda and Poniran, Halimi (2018) Working in private universities does emotional intelligence matter for job effectiveness. International Journal of Accounting, Finance and Business, 3 (10). pp. 87-96. E-ISSN 0128-1844

Proceeding Paper

Saad, Mazni and Ahmad Shah, Norliana and Mohamad Mohan, Noor Malinda and Poniran, Halimi (2018) Nurturing spirituality among private university lecturers for a higher quality service performance. In: AAGBS International Conference on Business Management 2018 (AiCoBM 2018), 25th-26th July 2018, Melaka.

Ahmad Shah, Norliana and Saad, Mazni and Mohamad Mohan, Noor Malinda and Poniran, Halimi (2018) The impact of emotional intelligence on the job effectiveness of private university lecturers. In: International Conference on Business, Humanities and Education (ICBHE 2018), 3rd-4th March 2018, Bayview Beach Resort, Batu Ferringhi, Penang, Malaysia.