Items where Author is "Abd. Manaf, Noor Hazilah "

Article

Boulahlib, Loutfi and Abd. Manaf, Noor Hazilah and Ismail, Izhairi and Islam, Rafikul (2022) Exploring factors influencing academic staff attitude towards the implementation of total quality management (TQM) in higher education. International Journal of Human Resource Studies (IJHRS), 12 (3). pp. 98-125. ISSN 2162-3058

Sardar, Md Humayun Kabir and Maulan, Suharni and Abd. Manaf, Noor Hazilah and Wan Nasir, Zaireena (2022) The influence of direct-to-physician promotion towards physicians’ prescription in behaviour in Malaysia. International Journal of Pharmaceutical and Healthcare Marketing, 16 (1). pp. 101-122. ISSN 1750-6123

Md Humayun Kabir, Sardar and Maulan, Suharni and Abd. Manaf, Noor Hazilah and Wan Nasir, Zaireena (2021) The influence of moral judgment on physicians' prescription behaviour. Malaysian Journal of Public Health Medicine, 21 (3). pp. 96-105. ISSN 1675-0306 E-ISSN 2590-3829

Abd. Manaf, Noor Hazilah and Omar, Mohd Azahadi and Suib, Fatin Husna (2021) Vaccine hesitancy and implications on childhood immunisation in Malaysia. International Journal of Health Governance, 27 (1). pp. 76-86. ISSN 2059-4631 E-ISSN 2059-464X

Yong, Kang Cheah and Omar, Mohd Azahadi and Mohamad Nor, Noor Safiza and Siew, Nooi Phang and Abd. Manaf, Noor Hazilah (2020) Sociodemographic factors associated with waist circumference among male and female adults: findings of the Malaysian adult nutrition survey 2014. Malaysian Journal of Medicine and Health Sciences, 16 (3). pp. 207-215. ISSN 1675-8544

Ahmed, Selim and Abd. Manaf, Noor Hazilah and Islam, Rafikul (2019) Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals. International Journal of Healthcare Management. pp. 1-9. ISSN 2047-9700 E-ISSN 2047-9719

Cheah, Yong Kang and Mohd, Azahadi and Phang, Siew Nooi and Abd. Manaf, Noor Hazilah (2019) Vigorous and moderate physical activity among overweight and obese adults in Malaysia: Sociodemographic correlates. Obesity Medicine, 15 (100114). pp. 1-9. E-ISSN 2451-8476

Kamassi, Ahmed and Boulahlib, Loutfi and Abd. Manaf, Noor Hazilah and Omar, Azura (2019) Emotional labour strategies and employee performance: the role of emotional intelligence. Management Research Review, 43 (2). pp. 133-149. ISSN 2040-8269 E-ISSN 2040-8277

Cheah, Yong Kang and Mohd, Azahadi and Phang, Siew Nooi and Abd. Manaf, Noor Hazilah (2019) Sociodemographic, lifestyle, and health factors associated with depression among adults in Malaysia: an ethnic comparison. Journal of Health and Translational Medicine (JUMMEC), 22 (1). pp. 33-40. ISSN 1823-7339 E-ISSN 2289-392X

Ahmed, Selim and Abd. Manaf, Noor Hazilah and Islam, Rafikul (2019) Effects of six sigma initiatives in Malaysian private hospitals. International Journal of Lean Six Sigma, 10 (1). pp. 44-57. ISSN 2040-4166 E-ISSN 2040-4174

Cheah, Yong Kang and Omar, Mohd Azahadi and Phang, Siew Nooi and Abd. Manaf, Noor Hazilah (2018) Determinants of suicidal behaviour in Malaysia. Malaysian Journal of Economic Studies, 55 (2). pp. 231-243. ISSN 1511-4554

Yong, Kang Cheah and Omar, Mohd Azahadi and Siew, Nooi Phang and Abd. Manaf, Noor Hazilah (2018) Association of suicidal ideation with demographic, lifestyle and health factors in Malaysians. East Asian Arch Psychiatry, 28 (3). pp. 85-94. ISSN 2078-9947

Yong, Kang Cheah and Omar, Mohd Azahadi and Siew, Nooi Phang and Abd. Manaf, Noor Hazilah (2017) The income elasticity of participation in physical activity: evidence from Malaysia. International Journal of Economics and Management, 11 (2). pp. 321-334. ISSN 1823-836X

Jahn Kassim, Puteri Nemie and Abd. Manaf, Noor Hazilah (2017) The scope of employer's liability for negligence caused by 'Locum' medical practitioners. Pertanika Journal of Social Sciences and Humanities, 25 (Special Issue). pp. 109-120. ISSN 0128-7702

Jahn Kassim, Puteri Nemie and Abd. Manaf, Noor Hazilah (2017) Integrating patient safety and risk management: the role of law and healthcare organisations. Journal of Global Business and Social Entrepreneurship (GBSE), 1 (2). pp. 115-125. E-ISSN 2462-1714

Mohamad Yunus, Noor'ain and Abd. Manaf, Noor Hazilah and Omar, Azura and Juhdi, Nurita and Omar, Mohamed Azahadi and Salleh, Mohmad (2017) Determinants of healthcare utilisation among the elderly in Malaysia. Institutions and Economies, 9 (3). pp. 117-142. ISSN 2232-1640 E-ISSN 2232-1349

Abd. Manaf, Noor Hazilah and Dato Mohd Ghazali, Roslan Johari and Mohd Borhan, Nor Filzatun and Omar, Azura and Mohd, Dinon and Adewale, Abideen Adeyemi and Ismail, Izhairi and Abdul Hamid, Zabeda (2016) Preparedness for hospital practice in assuring quality of care. The TQM Journal, 28 (6). pp. 834-846. ISSN 1754-2731

Abdullah, Moha Asri and Abd. Manaf, Noor Hazilah and Ahsan, Kamrul and Azam, Ferdous (2015) Differences in service quality of retail banking between Auckland and Kuala Lumpur. International Review of Business Research Papers, 11 (2). pp. 189-198. ISSN 1837-5685 ( P), 1832-9543 (O)

Abd. Manaf, Noor Hazilah and Hussin, Husnayati and Jahn Kassim, Puteri Nemie and Alavi, Rokiah and Dahari, Zainurin (2015) Medical tourism service quality: finally some empirical findings. Total Quality Management & Business Excellence, 26 (9-10 (Special Issue)). pp. 1017-1028. ISSN 1478-3371 (O), 1478-3363 (P)

Md Azhar , Md Tahir and Abd. Manaf, Noor Hazilah (2015) Medical specialist training: views from stakeholders. The International Medical Journal Malaysia, 14 (1). pp. 65-70. ISSN 1823-4631

Abd. Manaf, Noor Hazilah and Hussin, Husnayati and Jahn Kassim, Puteri Nemie and Alavi, Rokiah and Dahari, Zainurin (2015) Country perspective on medical tourism: the Malaysian experience. Leadership in Health Services, 28 (1). pp. 43-56. ISSN 1751-1879

Abdullah, Moha Asri and Abd. Manaf, Noor Hazilah and Ahsan, Kamrul and Azam, S. M Ferdous (2014) Service quality and consumer perception on retail banking facilities and employees’ courtesy in Malaysia and New Zealand. European Journal of Social Sciences Education and Research, 1 (2). pp. 70-80. ISSN 2312-8429

Roslan Johari, Mohd Ghazali and Abd. Manaf, Noor Hazilah and Borhan, Nor Filzatun and Azahadi, Omar (2014) Turnover intention among public sector health workforce: is job satisfaction the issue? International Medical Journal Malaysia, 13 (1). pp. 51-56. ISSN 1823-4631 E-ISSN 1823-4631

Abdullah, Moha Asri and Abd. Manaf, Noor Hazilah and Yusuf, Bashir and Ahsan, Kamrul (2014) Determinants of customer satisfaction on retail banks in New Zealand: an empirical analysis using structural equation modeling. Global Economy and Finance Journal, 7 (1). pp. 63-82. ISSN 1834-5891 (O), 1834-5883 (P)

Abdul Hamid, Mohamad Shukri and Islam, Rafikul and Abd. Manaf, Noor Hazilah (2014) Employability skills development approaches: an application of the analytic network process. Asian Academy of Management Journal, 19 (1). pp. 93-111. ISSN 1394-2603

Abdul Hamid, Mohamad Shukri and Islam, Rafikul and Abd. Manaf, Noor Hazilah (2014) Malaysian graduates’ employability skills enhancement: an application of the importance performance analysis. Journal for Global Business Advancement, 7 (3). pp. 181-197. ISSN 1746-9678 (O, 1746-966X (P)

Ahmad, Khaliq and Abd. Manaf, Noor Hazilah and Ahmad, Selim (2013) Critical factors of service quality in a graduate school of Malaysia. International Journal of Quality and Service Sciences , 5 (4). pp. 415-431. ISSN 1756-669X

Sarwar, Abdullah Al-Mamun and Abd. Manaf, Noor Hazilah and Omar, Azura (2012) Medical tourist’s perception in selecting their destination: a global perspective. Iranian Journal of Public Health, 41 (8). pp. 1-7.

Adewale, Abideen Adeyemi and Abd. Manaf, Noor Hazilah and Omar, Azura (2012) Competence in medical practice as perceived by Malaysian medical interns: a measurement invariance analysis. Journal of Education and Vocational Research, 3 (7). pp. 225-233. ISSN 2221-2590

Abd. Manaf, Noor Hazilah and Mohd, Dinon and Abdullah, Kalthom (2012) Development and validation of patient satisfaction instrument. Leadership in Health Services, 25 (1). pp. 27-38. ISSN 1751-1879

Abd. Manaf, Noor Hazilah (2012) Inpatient satisfaction: an analysis of Malaysian public hospitals. International Journal of Public Sector Management, 25 (1). pp. 6-16. ISSN 0951-3558

Abdullah, Kalthom and Jan, Muhammad Tahir and Abd. Manaf, Noor Hazilah (2012) A structural equation modelling approach to validate the dimensions of SERVPERF in airline industry of Malaysia. International Journal of Engineering And Management Sciences, 3 (2). pp. 134-141. ISSN 2229-6441 (O), 0973-3140 (P)

Abd. Manaf, Noor Hazilah and Hamdan, Mohd Hisham and Fadhil, Shahril Goh (2011) Kerosene draw at Petronas Terengganu Refinery. IIUM Journal of Case Studies In Management, 2 (2). pp. 1-13. ISSN 2180-2327

Pillay, M. S. and Mohd Ghazali, Roslan Johari and Abd. Manaf, Noor Hazilah and Assari Abdullah, Abu Hassan and Abu Bakar, Azman and Salikin, Faisal and Umapathy, Mathyvani and Ali, Roslinah and Bidin, Noriah and Wan Ismail, Wan Ismefariana (2011) Hospital waiting time : the forgotten premise of healthcare service delivery? International Journal of Health Care Quality Assurance, 24 (7). pp. 506-522. ISSN 0951-3558

Haque, A. K. M. Ahasanul and Rahman, Sabbir and Abd. Manaf, Noor Hazilah (2010) Factors influencing consumers' perception in the choice of consumers’ products: a SEM approach on Malaysian consumers’. JM International Journal of Management Research (JMIJMR), 1 (1). pp. 88-99. ISSN 2229-4562

Abd. Manaf, Noor Hazilah and Mohd, Dinon and Abdullah, Kalthom (2010) Satisfaction Among Gen Y patients: a case study of students at the International Islamic University Malaysia. International Journal of Islamic and Middle Eastern Finance and Management, 3 (3). pp. 253-266. ISSN 1753-8394

Abd. Manaf, Noor Hazilah and Phang, Siew Nooi (2009) Patient satisfaction as an indicator of service quality in malaysian public hospitals. Asian Journal on Quality, 10 (1). pp. 77-87. ISSN 1598-2688

Abd. Manaf, Noor Hazilah (2009) Practice follows structure : QM in Malaysian public hospitals. Mesuring Business Excellence, 13 (1). ISSN 1368-3047

Abd. Manaf, Noor Hazilah (2009) Practice follows structure: QM in Malaysian public hospitals. Measuring Business Excellence, 13 (1). pp. 23-33. ISSN 1368-3047

Abd. Manaf, Noor Hazilah (2007) Between rhetoric and reality physicians and implementation of quality management in healthcare service. Malaysian Management Review, 42 (2). pp. 83-104. ISSN 0025-1348

Abdullah, Kalthom and Abd. Manaf, Noor Hazilah and Mohd. Noor, Kamariah (2007) Measuring the service quality of airline services in Malaysia. IIUM Journal of Economics and Management, 15 (1). pp. 1-29. ISSN 1394-7680

Abd. Manaf, Noor Hazilah (2006) The effect of organisational structure on quality management in public hospitals in a developing nation: a comparative study between district, state and national level hospitals in Malaysia. The Asian Journal on Quality, 7 (1). pp. 161-176. ISSN 1598-2688

Abd. Manaf, Noor Hazilah (2005) Quality management in Malaysian public health care. International Journal of Health Care Quality Assurance, 18 (2). pp. 204-216. ISSN 0952-6862

Book

Mohamad Yunus, Noor'ain and Abd. Manaf, Noor Hazilah and Omar, Azura (2021) Healthcare utilisation among elderly in Malaysia. IIUM Press, Kuala Lumpur. ISBN 9789674910587

Abd. Manaf, Noor Hazilah (2018) Healthcare Malaysia at a crossroads. IIUM Press, International Islamic University Malaysia, Kuala Lumpur. ISBN 978-967-418-459-9

Ghassan Alseddiqi, Abdul Rahman and Islam, Rafikul and Abd. Manaf, Noor Hazilah (2017) Implementation of TQM in public universities of Saudi Arabia: challenges and resolutions. IIUM Press, International Islamic University Malaysia, Kuala Lumpur, Malaysia. ISBN 978-967-418-521-3

Book Chapter

Ismail, Suhaiza and Abd. Manaf, Noor Hazilah (2013) Partnerships in the healthcare sector in Malaysia: an exploratory study. In: Public Private Partnerships (PPP): Malaysian studies. IIUM Press, Kuala Lumpur, pp. 161-175. ISBN 9789674182656

Abd. Manaf, Noor Hazilah and Zein, Ibrahim Mohamed (2011) Lean management and Islamic perspective: convergence in diversity. In: Spirituality in Management from Islamic Perspectives. IIUM Press, Kuala Lumpur, pp. 231-250. ISBN 9789675272943

Abd. Manaf, Noor Hazilah (2010) Civil service system in Malaysia. In: Public Adminitration in Southeast Asia : Thailand, Philippines, Hong Kong and Macao. CRC Press, Boca Raton, pp. 211-235. ISBN 978-1-4200-6476-6

Abd. Manaf, Noor Hazilah (2009) Practice of quality management in an MSQH accredited hospital: a case study on Bentong Hospital. In: Proceedings of the Seminar on Research Findings 2008. IIUM Press, Kuala Lumpur, pp. 265-273. ISBN 9789833855780

Proceeding Paper

Maruf, Tarekol Islam and Abd. Manaf, Noor Hazilah and Haque, A. K. M. Ahasanul and Maulan, Suharni (2021) Factors affecting attitudes towards using ride-sharing apps. In: The 18th Kuala Lumpur International Communication, Education, Language and Social Science Conference 2021 : Physical and Online Conference (KLiCELS18), Online. (Unpublished)

Saleh, Muhammad Ridhwan and Jahn Kassim, Puteri Nemie and Mohamed, Duryana and Abd. Manaf, Noor Hazilah (2018) Imposing the duty of candour on Malaysian healthcare organisations: analysing the medico-legal consequences. In: 7th International Conference on Law And Society (ICLAS 7), 11th-13th April 2018, Kota Kinabalu, Sabah. (Unpublished)

Mohamad Yunus, Noor'ain and Abd. Manaf, Noor Hazilah and Juhdi, Nurita and Omar, Azura and Salleh, Mohmad and Omar, Mohd Azhadi (2017) Individual characteristics and health literacy among the elderly in Malaysia. In: IInternational Congress on Political, Economic and Social Studies (ICPESS 2017), 19th-22nd May 2017, Sarajevo, Bosnia Herzegovina. (Unpublished)

Mohamad Yunus, Noor'ain and Abd. Manaf, Noor Hazilah and Omar, Azura and Juhdi, Nurita and Omar, Mohd Azhadi and Salleh, Mohmad (2016) Attitudes to ageing and perceived health status among the elderly in Malaysia. In: 6th International Public Health Conference, 30thMay-1st June 2016, Terengganu Malaysia. (Unpublished)

Jahn Kassim, Puteri Nemie and Abd. Manaf, Noor Hazilah (2016) Integrating patient safety and risk management: The role of law and healthcare organisations. In: 7th International Conference on Global Social Entrepreneurship (7th ICoGBSE) 2016, 27th-28th November 2016, Kundasang, Sabah.

Jahn Kassim, Puteri Nemie and Abd. Manaf, Noor Hazilah (2015) The scope of employer's liability for negligence caused by 'Locum' medical practitioners. In: 4th International Conference on Law & Society (ICLAS IV) 2015, 10th-11th May 2015, Auditorium, Academic Building (UniSZA), Kuala Trengganu. (Unpublished)

Mohamad Yunus, Noorain and Abd. Manaf, Noor Hazilah and Omar, Azura (2015) Determinants of healthcare utilisation among the elderly in Malaysia. In: 18th QMOD-ICQSS & KSQM International Joint Conference on Quality and Service Sciences (ICQSS 2015), 12th-14th Oct. 2015, Seoul, Korea. (Unpublished)

Abd. Manaf, Noor Hazilah and Abdullah Yusof, Selamah and Zakaria, Intan Zanariah (2015) Medical tourism: miracle or mirage? In: 18th QMOD-ICQSS & KSQM International Joint Conference on Quality and Service Sciences (ICQSS 2015), 12th-14th Oct. 2015, Seoul, Korea. (Unpublished)

Abdullah, Moha Asri and Abd. Manaf, Noor Hazilah and Ahsan, Kamrul and Azam, Ferdous (2013) Islamic banking services in Malaysia: the extent of customer satisfaction with quality of service. In: 2nd International Conference on Islamic Economics and Economies Of The OIC Countries (ICIE2013), 29th-30th Jan. 2013, Prince Hotel and Residence, Kuala Lumpur, Malaysia. (Unpublished)

Islam, Rafikul and Abdul Hamid, Mohd Shukri and Abd. Manaf, Noor Hazilah (2013) Enhancing graduates’employability skills: A Malaysian case. In: Academy of International Business (MENA) : Third Annual Conference 2013, 12-14 January, 2013, Cairo, Egypt.

Abd. Manaf, Noor Hazilah and Omar, Azura and Mohd, Dinon and Ismail, Izhairi and Abdul Hamid, Zabeda and Adeyemi, Adewale Abideen (2013) Access to information and use of it as a dimension of preparedness for hospital practice among Malaysian housemen. In: The 4th International Conference on Information & Communication Technology for the Muslim World (ICT4M), 25-27 Mar 2013, Rabat Moroco.

Abd. Manaf, Noor Hazilah and Hussin, Husnayati and Jahn Kassim, Puteri Nemie and Alavi, Rokiah and Dahari, Zainurin (2013) Issues and challenges in medical tourism: an interdisciplinary perspective. In: 2nd Applied International Business Conference 2013 (AIBC 2013), 7th-8th Dec. 2013, Labuan School of International Business and Finance, Universiti Malaysia Sabah.

Islam, Rafikul and Abdul Hamid, Mohd Shukri and Abd. Manaf, Noor Hazilah (2012) Employability Skills Development Approaches: An Application of Importance-Performance Analysis and Analytic Network Process. In: 54th Annual conference of the Canadian Operational Research Society and the 10th International Conference on Multiple Objective Programming and Goal Programming (CORS/MOPGP’2012), 11-13 Jun 2012, Niagara Falls, Canada. (Unpublished)

Abd. Manaf, Noor Hazilah and Omar, Azura and Al Mamun Sarwar, Abdullah (2012) Factors influencing the perception of medical tourist in selection of their destination : a global perspective. In: Asia-Pacific Business Research Conference, 13-14 Fef 2012, Kuala Lumpur, Malaysia. (Unpublished)

Omar, Azura and Abd. Manaf, Noor Hazilah and Adewale, Abideen Adeyami and Ismail, Izhairi and Abdul Hamid, Zabeda (2011) Did they prepare you for this? ; a study of the adequacy of the undergraduate medical training for hospital practice in Malaysia. In: 7th International Conference on Business, Management and Economics (ICBME 11), 6-8 Oct., 2011, Turkey.

Abd. Manaf, Noor Hazilah and Adewale, Abideen Adeyemi and Borhan, Norfilzatun and Omar, Azura and Mohd, Dinon and Ismail, Izhairi and Abdul Hamid, Zabeda (2011) Do internship satisfaction and career aspiration influence Malaysia housemen self-perceived preparedness for independent hospital practice? In: 7th International Conference on Business, Management and Economics (ICBME 11), 6-8 Oct., 2011, Turkey.

Abd. Manaf, Noor Hazilah and Mohd. Israil, Khaliq Ahmad and Sayyed Ahmad, Mohd. Ismail and Ahmed, Sellim (2011) Service quality at IIUM Graduate School of Management. In: National Higher Education Symposium 2011: Corporate Strategy & Performance Management, 22-23 June 2011, Kuala Lumpur, Malaysia. (Unpublished)

Mohd. Israil, Khaliq Ahmad and Abd. Manaf, Noor Hazilah and Tahir, Suziwana (2010) CSR and marketing : two sides of the same coin. In: International Conference on Marketing (ic-MAR 2010), 23-24 June, 2010, Kuala Lumpur, Malaysia.

Abd. Manaf, Noor Hazilah (2010) Health tourism in Malaysia : prospects and challenges. In: Second International Conference on Arab-Malaysian Islamic Global Business and Entrepreneurship, 20-24 March, 2010, Jordan and Syria. (Unpublished)

Abd. Manaf, Noor Hazilah and Johari, Roslan and Marikar, Kadar (2010) Positioning Malaysia in medical tourism. In: International Conference on Marketing (ICMAR 2010), 23rd-24th June 2010, Renaissance Hotel, Kuala Lumpur. (Unpublished)

Monograph

Abd. Manaf, Noor Hazilah (2012) Exploring the use of public private partnership (PPP) in healthcare sector in Malaysia. Research Report. s.n, Kuala Lumpur. (Unpublished)