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Factors Influencing the adoption of e-commerce by small and medium-sized enterprises (SMEs) in Algeria: a qualitative study

Houache, Hassen and Abd Rahim, Noor Hayani and Mohamed Razi, Mohamed Jalaldeen and Shah, Asadullah (2020) Factors Influencing the adoption of e-commerce by small and medium-sized enterprises (SMEs) in Algeria: a qualitative study. International Journal on Perceptive and Cognitive Computing (IJPCC), 6 (2). pp. 8-17.

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Abstract

Small and Medium sized Enterprises (SMEs) are regarded as the engine of the growth of the world economy. They had recently experienced rapid growth and improved their business activities in terms of customers’ number and revenue expansion when they began to embrace e-commerce and started using it in their business. However, although there is a growing interest in e-commerce, its use is still insufficient in Algeria. Therefore, this study aimed to identify the factors that influencethe adoption of e-commerce by SMEs in Algeria. This study adopts a qualitative methodology which involves in-depth, structured interviews to identify the factors that affect SMEs for the adoption of e-commerce in Algeria. The result of research found the main factors hindering the adoption of e-commerce by SMEs in Algeria are the e-payment methods, non-readiness of banks, lack of legal protection and lack in awareness of the benefits of e-commerce, as well as fear of risks. However, some other elements areless significant to influence the adoption of e-commerce. These research findings will give an addition in terms of bringing and giving a chance to the SMEs' leaders and the Algerian economic officials and a clear view of e-commerce practices. This can help them to design a strategy to remove barriers tactfully to its advantage.

Item Type: Article (Journal)
Uncontrolled Keywords: e-commerce, Small and Medium sized Enterprises, adoption factor, Algeria.
Subjects: T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.5 Information technology
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Dr. Noor Hayani Abd Rahim
Date Deposited: 05 Aug 2022 08:55
Last Modified: 05 Aug 2022 08:55
URI: http://irep.iium.edu.my/id/eprint/99216

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