IIUM Repository

Issues faced by tenants in high-rise strata residential: case study of Klang Valley

Rabe, Noor Suzilawati and Mohamed Osman, Mariana and Abdullah, Muhammad Faris and Ponrahono, Zakiah and Abdul Aziz, Izlan Fitri (2021) Issues faced by tenants in high-rise strata residential: case study of Klang Valley. Planning Malaysia, 19 (5). pp. 180-191. ISSN 1675-6215 E-ISSN 0128-0945

[img] PDF - Published Version
Restricted to Registered users only

Download (446kB) | Request a copy


Recently, demand for high-rise residential has increased every year and shifted residential development patterns from vertical to horizontal development. Living in high-rise residential will require residents to share common facilities and resources. For that, a management body is known as Management Corporation (MC) or Joint Management Body (JMB) is established. This management body is responsible to collect the service charge from residents, as well as managing and maintaining the buildings and common property. However, a review of the literature has found out gaps between the MC responsibility and residents’ satisfaction. Driven by study objectives, this study focuses on exploring issues faced by the tenants living in the selected high-rise strata housing. Through a questionnaire survey, responses are randomly collected and analysed. A descriptive table, Relative Importance Index (RII) and correlation test are used in the analysis to provide findings for the study.

Item Type: Article (Journal)
Uncontrolled Keywords: High-rise strata, JMB, MC, common facilities
Subjects: T Technology > TH Building construction > TH845 Architectural engineering. Structural engineering of buildings
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Architecture and Environmental Design
Kulliyyah of Architecture and Environmental Design > Department of Urban & Regional Planning
Depositing User: Noor Suzilawati Rabe
Date Deposited: 28 Jan 2022 09:14
Last Modified: 28 Jan 2022 09:14
URI: http://irep.iium.edu.my/id/eprint/96512

Actions (login required)

View Item View Item


Downloads per month over past year