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Dispensing errors in hospital pharmacies in Yemen: an exploratory study

Al-Worafi, Yaser Mohammed and Elkalmi, Ramadan Mohamed Mahmod and Ming, Long Chiau and Othman, Gamil and Halboup, Abdulsalam and Battah, Mohammed and Dhabali, Abdullah and Jaber, Ammar and Al-Shami, Abdulkareem Mohammed and Alakhali, Khaled and Alseragi, Wafa and Alshakhshir, Sami and Alshahrani, Sultan and Mani, Vasudevan (2021) Dispensing errors in hospital pharmacies in Yemen: an exploratory study. AlQalam Journal of Medical and Applied Sciences, 4 (Supplement 1). pp. 13-17. E-ISSN 2707-7179

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Aims. This study aimed to describe the dispensing errors that occurred during the dispensing process in selected hospital pharmacies in Sana'a, Yemen, and to describe their types and causes. Methodology. A prospective study was carried out in selected hospital pharmacies in Yemen over 40 days using a validated tool. Results. A total of 9000 dispensed prescriptions were evaluated for the dispensing errors, and 2.13% dispensing errors were identified. Wrong dosage form (134/192), incorrect strength (24/192), wrong drug (18/192), incorrect quantity, wrong instructions written and drug available in the pharmacy but not given (6/192) and dispensing expired drugs (3/192) were the dispensing errors reported in this study. Poor handwriting, similar drug names, similar drug packaging, fatigue, heavy work, workforce issues, and poor communication were the most commonly reported causes of dispensing errors. Conclusion. There is a wide variation in the rates of prevalence of medication errors observed during this prospective study. Dispensing errors were the most common. This variation may be attributed to the nature and heterogeneity of the prescription’s sources. Study results indicate that medication errors imposed an extraordinary challenge to the healthcare system in Yemen and post significant potential harm to the patient in light of the current economic, social and security conditions. Well-designed nationwide future studies aimed at investigating the causes of medication errors to guide the design of interventions aimed at reducing their burden on the national healthcare system is highly recommended.

Item Type: Article (Journal)
Uncontrolled Keywords: Dispensing Errors, Hospital, Pharmacy, Type, Causes, Yemen.
Subjects: R Medicine > RA Public aspects of medicine > RA960 Medical Centers. Hospitals. Dispensaries. Clinics
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Pharmacy
Kulliyyah of Pharmacy > Department of Pharmacy Practice
Depositing User: Dr. Abdulkareem Mohammed Al-Shami
Date Deposited: 18 Oct 2021 14:25
Last Modified: 18 Oct 2021 14:25
URI: http://irep.iium.edu.my/id/eprint/93119

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