IIUM Repository

Graduates Need Good Communication Skills: What Does That Mean?

Roslee, Noor Amiera and Abdul Latiff@Bapoo, Lili Suriani (2020) Graduates Need Good Communication Skills: What Does That Mean? In: Research in English for Communication. Kuliyyah of Languages and Management (KLM), IIUM, Pagoh, Johor, pp. 1-12. ISBN 978-967-46701-7-7

[img] PDF
Restricted to Repository staff only

Download (912kB) | Request a copy


Employers have often expressed their concern over graduates’ abilities to communicate. Good English communication skills have been said to be lacking among graduates today but what employers are specifically referring to by ‘communication skills” is still vague. Hence, a survey was carried out on Malaysian managers from various industries to find out if grammatical accuracy is prioritized by employers. From the ninety eight responses received, it was discovered that accuracy is perceived to be important for both oral and written communication with grammatically correct writing being stressed to be very important in the workplace communication, in all sectors. In fact, half of the respondents expressed their reluctance to employ graduates who are unable to communicate with accurate English grammar. Based on these findings, it is recommended that the development of accuracy or correctness in using English in all workplace communication contexts is given priority in professional English language classrooms

Item Type: Book Chapter
Uncontrolled Keywords: Employability; Communication Skills; Accuracy; Workplace Communication
Subjects: P Language and Literature > PE English
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Languages and Management
Depositing User: Dr Lilisuriani Latif
Date Deposited: 28 Jul 2021 15:33
Last Modified: 28 Jul 2021 15:33
URI: http://irep.iium.edu.my/id/eprint/91103

Actions (login required)

View Item View Item


Downloads per month over past year