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CSR and marketing : two sides of the same coin

Mohd. Israil, Khaliq Ahmad and Abd. Manaf, Noor Hazilah and Tahir, Suziwana (2010) CSR and marketing : two sides of the same coin. In: International Conference on Marketing (ic-MAR 2010), 23-24 June, 2010, Kuala Lumpur, Malaysia.

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The value of reputations has come to diffuse corporate diligence since the scandals at Enron, WorldCom and Qwest Communications. Aside from losing citizen‟s money, the companies lost its elusive asset namely the public trust. Hence corporate social responsibility (CSR) is increasingly becoming the tool to build the image of the corporation. That denotes building corporate eminence by ensuring superiority products and services, inspiring social accountability by exerting in an overt and lucid fashion, and avail best management practices through profuse and conscientious communication with employees, and proffer congruous training and development. CSR can link the enterprise and brand; therefore in the long run this relationship contributes to the society. The World Business Council for Sustainable Development elucidate CSR as the continuing devoir by business to demean oneself ethically and confer to economic progression while meliorate the preeminence of life of the workforce and their lineage as well as insular community and society at large. The intent of this paper is to delve into the praxis of CSR as a contrivance apprehension of a today‟s business organization. This concept paper proposes that strategic CSR is good for business and the nation and the paper advocates that marketing may take a leading role in imperative CSR exertion

Item Type: Conference or Workshop Item (Full Paper)
Uncontrolled Keywords: Corporate social responsibility, marketing, marketing communications, branding
Subjects: H Social Sciences > HF Commerce > HF5001 Business. Business Administration
H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5410 Marketing. Distribution of products
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Economics and Management Sciences > Department of Business Administration
Date Deposited: 11 Jan 2012 10:16
Last Modified: 11 Jan 2012 10:17
URI: http://irep.iium.edu.my/id/eprint/9014

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