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The impact of Covid-19 on customer usage of E-Wallet in Indonesia

Ramadhan Suseto, Ramadhan and Mohamadali, Noor Azizah (2020) The impact of Covid-19 on customer usage of E-Wallet in Indonesia. International Journal of Computer Science and Information Technology Research, 8 (3). pp. 218-222. ISSN 2348-1196 E-ISSN 2348-120X

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Abstract

The impact of the covid-19 pandemic greatly affected the Indonesian economy, is it predicted that the growth only reaches around 2,5%. During this time customer need to avoid physical contact with each other’s, so the only alternative is using digital transaction. The usage of e-wallet is very easy, and it is also making customer using less cash. This paper offers qualitative result of customer behavior using e-wallet in this pandemic. Nowadays people tend to use online shopping and using e-wallet as payment method rather than using cash. Even to prevent the spread of covid-19 virus the use of online shopping application surge by 300%.

Item Type: Article (Meeting Abstract)
Additional Information: 3904/82779
Subjects: T Technology > T Technology (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Mrs Noor Azizah Mohamadali
Date Deposited: 10 Sep 2020 15:09
Last Modified: 17 Sep 2020 12:09
URI: http://irep.iium.edu.my/id/eprint/82779

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