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UI sketching reskill for UX researchers

Hussein, Idyawati and Mahmud, Murni and Hj. Ibrahim, Huda and Ghazali, Masitah and Ahmad, Azizah (2019) UI sketching reskill for UX researchers. In: 2019 Asian CHI Symposium: Emerging HCI Research Collection, AsianHCI 2019, 5th April 2019, Glasgow, United Kingdom.

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Abstract

In this paper, we highlighted the importance of User Experience (UX) sketching as one of the skillsets required for UX researchers in project development especially in low participatory design awareness countries like Malaysia. This is due to the results from UX research activities that are not perceived to be impactful by developers, designers and other stakeholders in digital transformation projects especially by the government that has been suffering from vendor-centric Request for Proposal (RFP) tender for the past 60 years. In consequences, time taken by developers to code from requirements captured by business analysts is longer than visual representation produced by UX or UI designers, which shortens the requirement gathering process. In conclusion, we found that UX sketching that produces visual representation of user needs to be effective especially in participatory design approach and to reduce user frustrations.

Item Type: Conference or Workshop Item (Plenary Papers)
Additional Information: 3451/82438
Uncontrolled Keywords: HCI, practice, project development, UX sketching
Subjects: T Technology > T Technology (General) > T175 Industrial research. Research and development
T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.6 Management information systems
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology
Kulliyyah of Information and Communication Technology

Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Dr. Murni Mahmud
Date Deposited: 26 Aug 2020 12:15
Last Modified: 26 Aug 2020 12:15
URI: http://irep.iium.edu.my/id/eprint/82438

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