A proposed human resource management model for zakat institutions in Malaysia

Hasan, Aznan and Hassan, Rusni and Engku Ali, Engku Rabiah Adawiah and Engku Ali, Engku Muhammad Tajuddin and Abduh, Muhamad and Noordin, Nazrul Hazizi (2019) A proposed human resource management model for zakat institutions in Malaysia. ISRA International Journal of Islamic Finance, 11 (1). pp. 98-109. ISSN 0128-1976

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Abstract

Purpose The purpose of this study is to propose a contemporary human resource management (HRM) framework by zakat institutions, which collect and manage religious alms, both obligatory (zakat) and voluntary (ṣadaqah), in Malaysia. Design/methodology/approach In doing so, discussions pertaining to the key elements of zakat institutions’ HRM including recruitment, selection, performance appraisal, training and development and compensation are gathered from the existing literature and other sources of information such as zakat institutions’ websites and publications. In addition, zakat officers’ insight on how HRM is practiced at their institutions is gathered through a series of semi-structured interviews and incorporated in the findings of this study. Findings The paper finds that the state government, by virtue of the State Islamic Religious Council (SIRC), which is the sole trustee of all waqf properties in Malaysia, may have significant influence in formulating the human resource strategies and policies in zakat institutions. Research limitations/implications The proposed HRM model can be a useful reference for SIRC in enhancing the current human resource practice in its respective zakat institutions. Originality/value The novelty of this study lies in the proposed HRM model applicable to zakat institutions. The model emphasizes the alignment between the zakat institutions’ HRM practice and their zakat collection and distribution goals, as well as zakat management objectives in general.

Item Type:	Article (Journal)
Additional Information:	2241/78824
Uncontrolled Keywords:	Zakat, Human resource management, Human capital, Malaysia
Subjects:	BPH Islamic Economics > BPH531 Zakat
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Institute of Islamic Banking & Finance (IIiBF)
Depositing User:	Aznan Hasan
Date Deposited:	18 Feb 2020 16:23
Last Modified:	18 Feb 2020 16:23
URI:	http://irep.iium.edu.my/id/eprint/78824

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