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Continuous adoption of internet banking: evidence from Islamic banks in Malaysia

Mohd Thas Thaker, Hassanudin and Mohd Thas Thaker, Mohamed Asmy and Khaliq, Ahmad and Allah Pitchay, Anwar and Iqbal Hussain, Hafezali (2019) Continuous adoption of internet banking: evidence from Islamic banks in Malaysia. In: 10th Foundation of Islamic Finance Conference, Sunway University, Malaysia. (Unpublished)

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Drawing on UTAUT2 framework, this study aims to investigate the behavioural intention and adoption of internet banking (IB) among clients of local and foreign Islamic banks in Malaysia, using Partial Least Squares analysis. Survey questionnaires were distributed among the Islamic bank's clients at two main places (i) Klang Valley and (ii) Selangor and primary data was collected from 319 clients. The SmartPLS analysis yielded three main outcomes: 1) the variables such as performance expectancy, effort expectancy, price value, facilitating conditions and habit have a positive influence over the behavioural intention and subsequently lead to the adoption of IB. The other two variables, namely social influence and hedonic motivation were negatively related and insignificant for behavioural intention. Thirdly, we also noticed that facilitating conditions and habit have a direct relationship with the adoption of IB. The implications of these outcomes are discussed from theoretical and practical perspectives.

Item Type: Conference or Workshop Item (Plenary Papers)
Additional Information: 7210/76783
Subjects: H Social Sciences > H Social Sciences (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Economics and Management Sciences > Department of Economics
Depositing User: Dr Mohamed Asmy Bin Mohd Thas Thaker
Date Deposited: 31 Dec 2019 10:39
Last Modified: 16 Dec 2020 15:02
URI: http://irep.iium.edu.my/id/eprint/76783

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