Saroni, Ahmad Nabil and Abd Samad, Muhammad Asraf and Ibrahim, Jamaludin (2019) The case study of Emergency Response Plan (ERP) implementation during the Malaysia Airlines (MAS) flight MH370 disappearance. Malaysian Journal of Computing, 4 (2). pp. 270-277. E-ISSN 2600-8238
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Abstract
The unsolved mystery on the disappearance of Malaysia Airlines (MAS) Flight MH370 has been one of the most highly discussed air crashed incidents in recent times. The doomed flight was en route from Kuala Lumpur to Beijing with a total of 239 people on board. Even after years of investigation and searching efforts that ended recently, investigators have not been able to identify the reason that led to the deviation from its original route shortly after taking off. Accordingly, this case study evaluates the implementation of Malaysia Airlines’ Emergency Response Plan (ERP) in handling the incident, particularly in the early crucial weeks. The data were collected from the ERP practices retrieved from several articles, reports, and journals; and they were analyzed by using a qualitative case study methodology. This study hypothesizes that there were a number of loopholes that led to an ineffective implementation of Malaysia Airlines (MAS)’ ERP steered by the Emergency Response Team (ERT) and Malaysian authorities; that was further worsened by both internal and external crisis elements ranging from unverified information to the shortcomings in the Search and Rescue (SAR) operation conducted.
| Item Type: | Article (Journal) |
|---|---|
| Additional Information: | 6202/75809 |
| Uncontrolled Keywords: | Malaysia Airlines (MAS), Emergency Response Plan (ERP), Flight MH370, Effectiveness |
| Subjects: | T Technology > T Technology (General) > T10.5 Communication of technical information T Technology > T Technology (General) > T54 Industrial safety |
| Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): | Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System |
| Depositing User: | Jamaludin Ibrahim |
| Date Deposited: | 11 Nov 2019 21:15 |
| Last Modified: | 10 Jan 2020 00:55 |
| URI: | http://irep.iium.edu.my/id/eprint/75809 |
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