Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia

Yeon, Asilah Anis and Kamaruddin, Athirah and Harun, Nor Asilah and Kusumawardani, Anisa (2019) Parents’ satisfaction and the quality of dental care provided by dental students at International Islamic University Malaysia. In: 2017 Conference on Biomedical and Advanced Materials, Bio-CAM 2017, 28-29 Nov 2017, Langkawi; Malaysia.

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Abstract

Little is known about the relation between patients’ satisfaction and quality of care they received, therefore the aim of this study was to assess the relation between parents’ satisfaction and quality of dental care provided by dental students at IIUM Polyclinic during clinical session. A self-administered questionnaire were distributed to parents who attended their children. The students’ performances were assessed by a lecturer. 42 questionnaires and assessment forms were analysed. Generally, parents are satisfied with the dental care regardless of the quality therefore parents’ satisfaction could not be the tool to assess the quality of care provided by the operators.

Item Type:	Conference or Workshop Item (Plenary Papers)
Additional Information:	5917/75618
Subjects:	R Medicine > RK Dentistry
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Dentistry
Depositing User:	Dr Nor Asilah Harun
Date Deposited:	29 Oct 2019 12:40
Last Modified:	29 Oct 2019 12:40
URI:	http://irep.iium.edu.my/id/eprint/75618

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