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Assessment of diabetic patient waiting & consultation time in a primary healthcare clinic

Shalihin, Mohd Shaiful Ehsan and Osman, Iskandar Firzada and Din, Muhammad Hapizie (2018) Assessment of diabetic patient waiting & consultation time in a primary healthcare clinic. In: Pahang Research Day (PRD) 2018, 18th Oct. 2018, Kuantan, Pahang. (Unpublished)

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Abstract

 Patient satisfaction is of increasing importance and recognized as an important indicator for quality of care. It is influenced by the patients, physicians and practice's characteristics. 1,2  The literature on diabetes has increasingly focused on the quality of care and its measurement. Long waiting time is a common issue brought up by diabetic patients mainly in the early morning of a busy health clinic. 1,2  The relationship between the quality of diabetes care and patient satisfaction including appropriate clinic time spent by patient is poorly understood and it requires further elaboration. 2  Therefore, this audit aims to assess diabetic patients’ waiting time and consultation time in a public clinic in order to formulate strategies for improvement.

Item Type: Conference or Workshop Item (Poster)
Additional Information: 6934/66963
Uncontrolled Keywords: diabetic patient, waiting time, consultation time, primary healthcare clinic
Subjects: R Medicine > R Medicine (General)
R Medicine > RA Public aspects of medicine
R Medicine > RC Internal medicine
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Medicine
Kulliyyah of Medicine > Department of Family Medicine (Effective: 1st January 2011)
Depositing User: Dr Mohd Shaiful Ehsan Shalihin
Date Deposited: 25 Oct 2018 10:10
Last Modified: 25 Oct 2018 10:10
URI: http://irep.iium.edu.my/id/eprint/66963

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