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Situational social support groups for information sharing in times of disaster: a case of 2014 floods in Malaysia

Ismail, Rizalawati and Wok, Saodah and A.Manaf, Aini Maznina and Tengku Mohd Azzman, Tengku Siti Aisha (2018) Situational social support groups for information sharing in times of disaster: a case of 2014 floods in Malaysia. Human Communication: A Journal of the Pacific and Asian Communication Association, 1 (1). pp. 1-15. E-ISSN 2636-9206

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The 2014 floods in Malaysia is considered the worst so far in the country history of floods: millions of people were affected, many were evacuated, lives were lost, properties damaged, and facilities and utilities became unusable during this ordeal. The objectives of the study are: (1) to determine the information behavior of the flood victims, (2) to classify the types of social support groups formed during the floods, (i) to determine the characteristics of flood victims who faced losses and received gains from the floods, and (4) to develop a typology for the types of social support groups for various outcomes of the floods. A total of 507 respondents were gathered for the study using a cross-sectional survey method. Three types of social support groups were farmed during the floods: volunteer, kinship, and the public. The victims shared information on losses with the volunteer group the most, followed by kinship and the public. However spiritual gains were shared the most with the victims' kin. Married respondents, with secondary education and those involved in agricultural work gained the most aid from various agencies.

Item Type: Article (Journal)
Additional Information: 6399/64721
Uncontrolled Keywords: Flood victims; information sharing loss and gain; Malaysia; social support groups.
Subjects: H Social Sciences > H Social Sciences (General) > H61.8 Communication of information
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of Communication
Depositing User: Prof. Dr. Saodah Wok
Date Deposited: 22 Jul 2018 12:29
Last Modified: 23 Jul 2018 10:26
URI: http://irep.iium.edu.my/id/eprint/64721

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