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Wannaqueue – an effective queue management application

Azahar, Aemir Fashaa’ and Abdul Hamid, Abdullah Izzuddin and Johari, Ismail and Ahmad Dahlan, Abdul Rahman (2018) Wannaqueue – an effective queue management application. International Journal of Computer Science and Information Technology Research, 6 (1). pp. 1-15. ISSN 2348-1196 E-ISSN 2348-120X

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The purpose of this paper is to help people to overcome the long queue problem by providing them an effective waitlist application through mobile and web based platform “WannaQueue”. “WannaQueue” is a business model which provides a waitlist platform for people to get their services without waiting too long through current queue management system. “WannaQueue” also provides the opportunity for business owners by providing them a platform to publish their business to the customers. Literature Reviews, benchmarking, Business Model Canvas (BMC), 4 Lenses of Innovation, and Value Proposition Design (VPD) have been used as the methodologies for this paper.

Item Type: Article (Journal)
Additional Information: 6250/64244
Uncontrolled Keywords: queue, QMS, 4 Lenses of Innovation, BMC, VPD, EM.
Subjects: T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.6 Management information systems
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Mr Abdul Rahman Ahmad Dahlan
Date Deposited: 28 Jun 2018 14:23
Last Modified: 04 Oct 2018 14:36
URI: http://irep.iium.edu.my/id/eprint/64244

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