Citizen experience towards humanizing digital government: a case in Malaysia

Hussein, Idyawati and Mat, Turidi and Mahmud, Murni and Ab Razak, Rosida (2017) Citizen experience towards humanizing digital government: a case in Malaysia. In: The 29th Australian Conference on Human-Computer Interaction, Brisbane, QLD, Australia, November 2017 (OzCHI 2017),, Brisbane, Australia.

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Abstract

ABSTRACT This paper identifies citizens’ experience in an ideation sampling is applied to find subjects willing to participate on a particular date and able to explain their experiences in this domain in a reflective manner. This platform provides potential creative solutions to the problems. A sprint design method is adopted in order to produce an impactful outcome to the participatory approach.

Item Type:	Conference or Workshop Item (Slide Presentation)
Additional Information:	62673/3451
Uncontrolled Keywords:	Human-Computer Interaction, User Experience, e-Government, Practice, Design
Subjects:	T Technology > T Technology (General) > T10.5 Communication of technical information
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User:	Dr. Murni Mahmud
Date Deposited:	15 Mar 2018 14:17
Last Modified:	10 Jul 2018 13:58
URI:	http://irep.iium.edu.my/id/eprint/62673

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