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Satisfaction factors among immobilized orthopedic patients towards care given by nurses

Nik Mohd Hatta, Nik Noor Kaussar and Raja Gopal, Raja Lexshimi (2017) Satisfaction factors among immobilized orthopedic patients towards care given by nurses. IIUM Press, International Islamic University Malaysia, Kuala Lumpur, Malaysia. ISBN 978-967-418-749-1

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Abstract

Over the past decade there has been increasing interest in patient satisfaction with nursing care. Quality of care has become one the major aspect that can influence patient satisfaction. The purpose of this study is to evaluate the level of satisfaction among immobilized orthopedics patient towards care given by nurses. These studies also identify the predictor factor that influences level of satisfaction. This cross - sectional study with convenience sampling method was done in two different hospitals in Malaysia which is UKMMC and HKL. The questionnaires distributed to the total 210 respondents (n=80) UKMMC and (n=130) in HKL. The findings show there is high level of satisfaction among immobilizedrthopedic patients towards nursing care in both hospitals 62.5% (n=75) UKMMC and 65.4% (n=). Component of nurse patient relationship also shows the positive relationship between nurse and patient. There are 56.7% (n=119) and 43.3% (n=91) having negative relationship with nurses. The chi square test shows the significant relationship between patients education level and nurse - patient relationship p<0.005 (x2=0.001) and p<0.005 (x2=0.028) towards level of satisfaction. Nurse patient relationship is predictor factor in this study which is 5.7(1/0.175) times more associated with satisfaction of nursing care [OR= 0.175;, 95% CI = 1.799]. Positive relationship between nurse and patient will contributes to the high level of satisfaction towards care given by nurses. Analyzing and understanding the factors that has the greatest impact on overall patient satisfaction will enhance nurses to make some improvements in their care towards

Item Type: Book
Additional Information: 6076/61884 Call no.: fp RD 753 N692Sza 2017
Uncontrolled Keywords: Satisfaction factors; immobilized orthopedic patients; towards care given by nurses
Subjects: R Medicine > RD Surgery > RD701 Orthopedics
R Medicine > RT Nursing
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Nursing
Depositing User: Dr. Nik Noor Kaussar Nik Mohd Hatta
Date Deposited: 04 Sep 2018 15:58
Last Modified: 10 Jan 2020 11:35
URI: http://irep.iium.edu.my/id/eprint/61884

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