Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study

Abdul Hak, Nora and Rahmat, Nur Ezan (2017) Satisfaction of the disputing parties as consumers towards reconciliation process at the marriage tribunal in Malaysia: An empirical study. In: THE 21ST MACFEA NATIONAL SEMINAR 2017, 14TH-15TH DECEMBER 2017, Ahmad Ibrahim Kulliyyah of Laws, International Islamic University, Malaysia. (Unpublished)

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Abstract

The conciliatory bodies appointed under section 106 of the Law Reform (Marriage and Divorce) 1976 Act are not effective while, the existing legal provisions concerning reconciliation process are not adequate to reconcile the matrimonial disputes of non-Muslims. This paper starts with the interpretation on descriptive statistics of demographic characteristics of the respondents, followed by test of the knowledge of the respondents on the law, satisfaction of the respondents with the process of reconciliation and lastly, on the outcome of the process. Every part of the questionnaires was tested by using the normality test to determine if a data set is well-modelled by a normal distribution. The statistical methods employed in this study range from frequency distribution, descriptive statistics, and non-parametric analysis. The finding shows that although the respondents are quite satisfied with the reconciliation session, but it still fails to reconcile the disputing parties. Suggestions for improvement of the existing practice are discussed. Keywords: family law; consumers’ satisfaction; reconciliation process; marriage tribunal

Item Type:	Conference or Workshop Item (Plenary Papers)
Additional Information:	807/61064
Uncontrolled Keywords:	family law; consumers’ satisfaction; reconciliation process; marriage tribunal
Subjects:	K Law > K Law (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Ahmad Ibrahim Kulliyyah of Laws > Department of Legal Practice
Depositing User:	Prof. Dr. Nora Abdul Hak
Date Deposited:	11 Jan 2018 12:30
Last Modified:	11 Jan 2018 12:30
URI:	http://irep.iium.edu.my/id/eprint/61064

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