IIUM Repository

Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia

Ponrahono, Zakiah and Mohamed Osman, Mariana and Bachok, Syahriah and Ibrahim, Mansor (2018) Assessing disparities in the urban-rural service: A case of public bus services in Peninsular Malaysia. In: Sustainable Future for Human Security Society, Cities and Governance. Springer, Singapore, pp. 189-201. ISBN 978-981-10-5432-7

[img] PDF - Published Version
Restricted to Registered users only

Download (7MB) | Request a copy


An understanding of bus service disparities between urban and rural settlements is necessary to provide the best approach to improving and providing an efficient public transportation system in the country. An efficient public transportation system will contribute towards sustainable economic growth and healthy social development of the district, which, in turn, will ensure human security in respect of the mobility of goods and services for today’s and future needs. However, limited studies that analyse the service gap and local demand for the public bus service in Peninsular Malaysia have been conducted. The improvement in bus service reliability depends on several parameters including the route coverage and schedule. This study presents an empirical analysis of the fixed-route hour level of service (LOS) for urban and rural bus services to understand the level of reliability and quality of the service provided. A field survey was conducted to collect the secondary data concerning the bus routes and schedules from the local bus operators. Through a sampling survey of bus lines in selected urban and rural settlements in Peninsular Malaysia, service reliability based on the fixed-route hour service is evaluated. A total of nine (9) bus companies with a total of 48 routes were selected to represent nine (9) bus terminals operating in Johor, Penang, Pahang and Perak. Johor represents the southern states, while Penang represents the northern states. For the east-coast states, Pahang is selected, while Perak represents a still developing state, which is yet to reach the advanced level of large conurbations. The distance of a bus route from the origin to the destination is also analysed. A standard service quality measure is referred to in determining the level of service (LOS) and for identifying the service disparities between urban and rural

Item Type: Book Chapter
Additional Information: 3833/59979
Uncontrolled Keywords: Urban-rural service, public bus services, Peninsular Malaysia
Subjects: H Social Sciences > HE Transportation and Communications > HE305 Urban transportation
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Architecture and Environmental Design > Department of Urban & Regional Planning
Depositing User: Dr Mariana Mohamed Osman
Date Deposited: 22 Jan 2018 15:40
Last Modified: 22 Jan 2018 15:40
URI: http://irep.iium.edu.my/id/eprint/59979

Actions (login required)

View Item View Item


Downloads per month over past year