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A study on the signage system in Melaka, the UNESCO heritage sites

Abdul Rahim, Noor Roziana and Abdul Rahman, Julaila and Abdul Razak, Rajabi (2017) A study on the signage system in Melaka, the UNESCO heritage sites. In: UMRAN 2017 National Landscape Architecture Seminar, 25th April 2017, Kuala Lumpur, Malaysia.

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Despite of the massive tourist visit to Melaka UNESCO sites, the sites had been one of the most visited place in Malaysia in 2015. Melaka, as one of the important UNESCO heritage sites in Malaysia with many public facilities particularly heritage buildings truly needs to consider effective signage design application to make it easier for tourist way-finding. There has been a variety of research done about user experience and way-finding, but the studies have focused either on the effectiveness of signage design or user experience. However, there is very less study that explores the understanding in connection on tourist experience and signage in prominent areas. Therefore, the aim of this study was to explore the understanding in connection to tourist experience in UNESCO heritage sites by referring to the signage. The data was collected through the pilot survey and photo elicitation in the UNESCO sites of Melaka.The findings indicated that most of the signage in the heritage sites were not effective due to the unsuitable location and ineffective design of the signage. It is suggested that the signage should be sensitively located, scaled and detailed so as not to obscure ambiguous or distract the integrity of the historical objects.

Item Type: Conference or Workshop Item (Plenary Papers)
Additional Information: 7135/58026
Uncontrolled Keywords: Heritage Site, Signage, Tourism, Way-finding
Subjects: N Fine Arts > NA Architecture > NA9000 Aesthetics of cities. City planning and beautifying > NA9053.R4 City planning
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Architecture and Environmental Design > Department of Landscape Architecture
Depositing User: Julaila Abdul Rahman
Date Deposited: 17 Jan 2018 11:48
Last Modified: 10 Jul 2018 13:45
URI: http://irep.iium.edu.my/id/eprint/58026

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