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The Effects of organizational change on students’ emotions

Rahmawati, Nada and Wok, Saodah (2017) The Effects of organizational change on students’ emotions. Global Journal of Business and Social Science Review, 5 (3). pp. 100-105. ISSN 2289-8506

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Organizational change can produce a number of positive and negative emotional responses. This study uses the Theory of Emotional Contagion (Hatfield, Cacioppo & Rapson, 1993) where negative as well as positive feelings can be transferred to others. The aims of the study are to examine the effects of perception on technological change, leadership change and structural change towards students’ emotions; and to analyze the mediating effect of experience on perception and emotion resulting from organizational changes. The study employs the quantitative research design using the survey method with the self-administered questionnaire. A total of 223 respondents was collected from among the undergraduate students at a faculty in a public university who have faced organizational changes (technological, leadership and structural). Results reveal that perceptions of technology, leadership and structural changes are found to have moderate effects on students’ emotions. However, experiences of change partially mediate students’ emotion and perception of technological, leadership and structural changes. Experience with organizational changes affect students’ emotions badly. This implies that the Emotional Contagion Theory holds true for organizational changes as the hypotheses are supported.

Item Type: Article (Journal)
Additional Information: 2899/57726
Uncontrolled Keywords: Emotional Contagion Theory; emotional effect; leadership change; structural change; technological change.
Subjects: H Social Sciences > H Social Sciences (General) > H61.8 Communication of information
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of Communication
Depositing User: Prof. Dr. Saodah Wok
Date Deposited: 01 Aug 2017 12:37
Last Modified: 12 Jan 2018 18:56
URI: http://irep.iium.edu.my/id/eprint/57726

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