The government transformation programme of Malaysia: a successful approach to public service reform

Xavier, John Antony and Siddiquee, Noore Alam and Mohamed, Mohd Zin (2016) The government transformation programme of Malaysia: a successful approach to public service reform. Public Money and Management, 36 (2). pp. 81-87. ISSN 0954-0962

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Abstract

The 2009 Malaysian Government Transformation Programme (GTP) could be useful as a model for reform given its positive impact on improving public services in targeted key result areas. This paper assesses the GTP's approach in the context of the wider debate on whether reforms should be based on best practices or whether they should be diagnostic or problem-solving in approach. The GTP's success was largely the result of blending both approaches. The GTP experience in Malaysia provides a number of insights and lessons for delivering intelligent reforms quickly and effectively.

Item Type:	Article (Journal)
Additional Information:	5487/56567
Uncontrolled Keywords:	Best practice model, diagnostic approach, GTP, Malaysia, public service reform
Subjects:	J Political Science > JQ Political institutions Asia > JQ715 Politics and Government in Malaysia
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Architecture and Environmental Design > Department of Urban & Regional Planning
Depositing User:	dr mohd zin mohamed
Date Deposited:	16 Apr 2018 14:15
Last Modified:	16 Apr 2018 14:15
URI:	http://irep.iium.edu.my/id/eprint/56567

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