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G2C acceptance in Malaysia: trust, perceived risk and political efficacy

Hussein, Ramlah and Mohamed, Norshidah and Ahlan, Abdul Rahman and Mahmud, Murni and Aditiarawan, Umar (2009) G2C acceptance in Malaysia: trust, perceived risk and political efficacy. In: Third International Symposium on Innovation and Information and Communication Technology (ISIICT 2009), 15 - 17 December 2009, Philadelphia University, Amman, Jordan.

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Abstract

Electronic government or e-government has long been known as a breakthrough of a new form of communication and transaction between the government and citizens, the government and industries, and among the government agencies. Simply, e-government is meant not only to help the government to accomplish its daily administrative activities but also to provide an easier way to communicate with external entities such as citizens and business throughout the utilization of information and communication technology (ICT). With the implementation of e-government in Malaysia, study about Government to citizens (G2C) adoption could be significantly important in reflecting its progress. Against this backdrop, this research intends to study G2C adoption in Malaysia by adopting Technology Acceptance Model (TAM) theory as a framework. We investigated factors that are believed to influence citizens' intention to use G2C system. The factors were trust, perceived risk and political efficacy.

Item Type: Conference or Workshop Item (Full Paper)
Additional Information: 3202/5078
Subjects: T Technology > T Technology (General)
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Information and Communication Technology
Kulliyyah of Information and Communication Technology
Depositing User: Dr. Murni Mahmud
Date Deposited: 28 Aug 2012 14:17
Last Modified: 28 Aug 2012 14:17
URI: http://irep.iium.edu.my/id/eprint/5078

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