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Contemporary healthcare experience in Malaysian Hospitals

Hasliza Hassan, Hassan and Rahman, Muhammad Sabbir and Abu Bakar , Sade (2016) Contemporary healthcare experience in Malaysian Hospitals. Journal of Applied Business and Economics , 17 (4). pp. 89-94. ISSN 1499-691X

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Abstract

The main dissatisfaction of patients in hospital is the long waiting time, which could lead to stress. This research makes suggestions concerning how to reduce the impact of the negative perception about the lengthy waiting time by having a contemporary healthcare experience through sub-retailers and nursery services within the hospital. It is highly expected that the enhancement of the basic healthcare concept through sub-retailers within the hospital will create a more relaxed feeling while waiting for medical treatment. In addition, it is suggested that nursery services would also provide more convenience for the patients.

Item Type: Article (Journal)
Additional Information: 7112/49262
Uncontrolled Keywords: healthcare, experience, hospital, Malaysia
Subjects: H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > HF5001 Business. Business Administration
H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5410 Marketing. Distribution of products
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Languages and Management
Depositing User: Dr Muhammad Sabbir Rahman
Date Deposited: 03 Feb 2016 13:46
Last Modified: 17 Mar 2017 08:56
URI: http://irep.iium.edu.my/id/eprint/49262

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