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A conceptual study on supply chain management in creating customer value

Rahman, Muhammad Sabbir and Anwar, Md. Aftab and Azam, Ferdous and Abdelfattah, Fadi Abdelmuniem (2015) A conceptual study on supply chain management in creating customer value. The Journal of Social Sciences Research , 1 (3). pp. 32-36. ISSN 2411-9458

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The aim of this conceptual paper is to explicate the impact of effective supply chain management in creating customers’ value. This study applied secondary source to collect all the relevant information in order to derive the conceptual framework. The findings suggest that effective supply chain management has a positive impact on the sustainability, organizational performance, competitiveness and innovativeness in way to creating ultimate value for the customers.

Item Type: Article (Journal)
Additional Information: 7112/44159
Uncontrolled Keywords: Supply Chain management; Sustainability; Organizational performance; Competitiveness; Innovation
Subjects: H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > HF5001 Business. Business Administration
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Languages and Management
Depositing User: Dr Muhammad Sabbir Rahman
Date Deposited: 07 Aug 2015 15:24
Last Modified: 23 Nov 2017 16:46
URI: http://irep.iium.edu.my/id/eprint/44159

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