Turnover intention among public sector health workforce: is job satisfaction the issue?

Roslan Johari, Mohd Ghazali and Abd. Manaf, Noor Hazilah and Borhan, Nor Filzatun and Azahadi, Omar (2014) Turnover intention among public sector health workforce: is job satisfaction the issue? International Medical Journal Malaysia, 13 (1). pp. 51-56. ISSN 1823-4631 E-ISSN 1823-4631

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Abstract

Introduction: The paper explores turnover intention and job satisfaction among healthcare employees of Ministry of Health (MOH) Malaysia. Methods: A nationwide study was carried out in order to identify dimensions of job satisfaction and turnover intention among public healthcare employees. Data was collected by means of self-administered questionnaire and distributed based on quota sampling. Results: The study shows that public healthcare workforce is generally satisfied with their work (mean 3.45). In addition, medical specialists and assistant medical officers were found to be significantly more satisfied than other job designations. However, intention to resign was high among medical specialists, pharmacists and dentists. A high proportion of medical specialists also had received job offers from the private sector. Conclusion: The findings showed that employee turnover may not necessarily be due to job dissatisfaction, but rather due to demand from the private sector. Findings from the study would assist policy-makers with respect to talent management in public healthcare service.

Item Type:	Article (Journal)
Additional Information:	328/42850
Uncontrolled Keywords:	Human resource, healthcare management, Malaysia, employee turnover, job satisfaction
Subjects:	H Social Sciences > H Social Sciences (General) R Medicine > R Medicine (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User:	PROF DR NOORHAZILAH ABD.MANAF
Date Deposited:	14 May 2015 11:06
Last Modified:	25 Sep 2017 16:38
URI:	http://irep.iium.edu.my/id/eprint/42850

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