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G2C adoption of e-government in Malaysia: trust, perceived risk and political self-efficacy

Hussein, Ramlah and Mohamad, Norshidah and Ahlan, Abdul Rahman and Mahmud, Murni and Aditiawarman, Umar (2010) G2C adoption of e-government in Malaysia: trust, perceived risk and political self-efficacy. International Journal of Electronic Government Research, 6 (3). pp. 57-72. ISSN 1548-3886 E-ISSN 1548-3894

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Abstract

Electronic government or e-government has long been known as a breakthrough of a new form of communication and transaction between the government and citizens, the government and industries, and among the government agencies. Simply, e-government is meant not only to help the government to accomplish its daily administrative activities but also to provide more easy way to communicate with external entities such as citizens and businesses throughout the utilization of Information and Communication Technology (ICT). With the implementation of e-government in Malaysia, study about Government to Citizens (G2C) adoption could be significantly important in reflecting its progress. Against this backdrop, this research intends to study about G2C adoption in Malaysia by adopting the Technology Acceptance Model (TAM) theory as a framework. Other factors that are believed in influencing citizens’ intention to use G2C system are also examined.

Item Type: Article (Journal)
Additional Information: 4706/4082
Uncontrolled Keywords: G2C adoption, TAM, perceived risk, political self-efficacy, trust
Subjects: T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering.
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Assoc Prof Dr. Abd Rahman Ahlan
Date Deposited: 07 Oct 2011 12:10
Last Modified: 19 Jun 2017 08:58
URI: http://irep.iium.edu.my/id/eprint/4082

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