Housing development and consumer protection: a study on the issue of late delivery of vacant possession from the consumer perspective

Amin, Naemah and Kassim, Salina and Syed Abdul Kader, Sharifah Zubaidah (2014) Housing development and consumer protection: a study on the issue of late delivery of vacant possession from the consumer perspective. In: 7th International Real Estate Research (IRERS) IBIMA Conference 2014 indexed at ISI, 29th - 30th April 2014, INSPEN, Bangi.

	PDF - Presentation Restricted to Repository staff only Download (1MB) | Request a copy
	PDF (p.3) - Supplemental Material Restricted to Repository staff only Download (303kB) | Request a copy
Preview	PDF Download (437kB) | Preview

Abstract

A delay in completion of housing project is a common phenomenon in the housing industry in Malaysia. Buyers are often forced to accept the fact that it is 'better late than never'. Late delivery has several negative implications to the customers which actually causes financial, social and emotional problems to the house buyers. This study aims to explore consumers’ experiences with regard to the problems of late delivery in housing projects in Malaysia. In methodology, the paper conducts a survey on 430 house owners who had experienced the late delivery of the houses in the Klang Valley and Selangor areas. Findings of the study would provide the information of what are the implications of the late delivery to the consumers and analyse the adequacy of the existing legal protection to consumers of late delivery. Ultimately, the study hopes to shed light on further improvements of the policy to minimize or prevent the delay in completing the housing project as well as to protect consumer interests in the case of late delivery of vacant possession in the housing market in Malaysia.

Item Type:	Conference or Workshop Item (Lecture)
Additional Information:	546/40744
Uncontrolled Keywords:	housing development, consumer protection
Subjects:	K Law > K Law (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Ahmad Ibrahim Kulliyyah of Laws > Department of Civil Law Institute of Islamic Banking & Finance (IIiBF)
Depositing User:	Assoc.Prof.Dr Naemah Amin
Date Deposited:	26 Jan 2015 10:24
Last Modified:	23 Sep 2017 10:46
URI:	http://irep.iium.edu.my/id/eprint/40744

Actions (login required)

View Item