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Factors affecting the intention to adopt internet banking services among small and medium sized-enterprises in Yemen

Al-Fahim, Nabil H and Wan Jusoh, Wan Jamaliah and Adewale, Abideen Adeyemi (2014) Factors affecting the intention to adopt internet banking services among small and medium sized-enterprises in Yemen. Global Advanced Research Journal of Management and Business Studies, 3 (9). pp. 432-440. ISSN 2315-5086

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Abstract

In spite of the wide adoption of Internet banking service in developed countries, its application is still low in developing countries like Yemen. The purpose of this study is to examine and investigate the main factors which influence the adoption of Internet banking services by Small and Medium Enterprises (SMEs) managers or owners in Yemen. The research framework consists of five latent variables, four exogenous variables and one endogenous variable. The exogenous variables consist of environmental factors such as ICT readiness, regulatory support, financial institution support and competitive pressure while endogenous variable comprises of intention towards Internet banking service adoption (IBSA). In addition, this study will explain how the Technology Organization Environment (TOE) framework was being used in examining the factors of Internet banking services adoption in Yemen. The hypothetical relationship was examined using structural equation modeling (SEM). The findings of the study indicated that competitive pressure was the high predictor that influence towards IBSA followed by regulatory support and financial institution support while ICT readiness was an insignificant and negative effect towards IBSA in Yemen.

Item Type: Article (Journal)
Additional Information: 163/40018
Uncontrolled Keywords: Internet Banking Services Adoption (IBSA), Environmental factors, TOE framework, SMEs, Yemen
Subjects: H Social Sciences > HF Commerce > HF5001 Business. Business Administration > HF5410 Marketing. Distribution of products
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Economics and Management Sciences > Department of Business Administration
Depositing User: Dr Wan Jamaliah Wan Jusoh
Date Deposited: 18 Dec 2014 11:21
Last Modified: 19 Jun 2018 09:30
URI: http://irep.iium.edu.my/id/eprint/40018

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