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Government delivery system: the effectiveness of local authorities in Perak

Mohamed Osman, Mariana and Bachok, Syahriah and M. Bakri, Nurul Izzati (2014) Government delivery system: the effectiveness of local authorities in Perak. In: International Research, Invention and Innovation Exhibition 2014 (IRIIE2014), 11th -13th June 2014, Gombak. (Unpublished)

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Abstract

Local authorities’ performances are important in positive public perception to the overall government structure. In developing countries, improving the quality of government delivery system is quite challenging, but effective delivery systems are crucial in achieving the people’s satisfaction level. A total of 250 respondents in selected 10 local authorities participated in the questionnaires survey. The survey was to assess the level of performances performed by Local Authorities in Perak. Several recommendations proposed to strengthen local authorities’ performances and improved public satisfaction level.

Item Type: Conference or Workshop Item (Poster)
Additional Information: 3499/38432
Uncontrolled Keywords: government delivery system, Perak
Subjects: H Social Sciences > H Social Sciences (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Architecture and Environmental Design > Department of Urban & Regional Planning
Depositing User: Dr Mariana Mohamed Osman
Date Deposited: 01 Oct 2014 10:57
Last Modified: 15 Jul 2016 01:53
URI: http://irep.iium.edu.my/id/eprint/38432

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