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Value creation drivers in SOA for research & innovation: A proposed framework for HEI context

Golooba, Moses and Ahlan, Abdul Rahman (2013) Value creation drivers in SOA for research & innovation: A proposed framework for HEI context. In: 3rd International Conference on Research and Innovation in Information Systems 2013 (ICRIIS'13), 27 - 28 Nov 2013, Bangi, Malaysia.

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Abstract

Currently, higher education institutions (HEIs) are looking for new ways of collaborating to share specialized competences (knowledge & skills) both internally and externally. This is aimed at improving their business processes as well as increasing their productivity. Value co-creation (VCC) is an effective model to improve the way organizations collaborate and share resources. VCC is a concept that defines how products or services can be collaboratively created between the firm, its customers, partners and other stakeholders. However, there is insufficient research on how value can be co-created within the HEIs context. Hence the aim of this study is to examine the concept of value co-creation in the context of research collaboration in HEIs. The main objective of this study will be addressed through answering the following research question: How can ICT be an enabler of value co-creation within the context of HEIs. Drawing from the theory of service dominant logic (SDL) and the work systems theory (WST), we posit that; using a service-oriented enterprise architecture (SOEA) as an enabler, HEIs can co-create value between themselves through six key value drivers i.e.; connectivity, automation, agility, service interactions, intelligence, and resource integration. This extends Ching et al, [1] model on the co-creation dynamics in B2B environments.

Item Type: Conference or Workshop Item (Full Paper)
Additional Information: 1716/35649
Uncontrolled Keywords: Higher Education Institutions; Malaysia; Research & Innovations; Service-Oriented Architecture; Service systems; Value co-creation drivers
Subjects: T Technology > T Technology (General)
T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.6 Management information systems
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Prof. Dr. Abd Rahman Ahlan
Date Deposited: 19 Feb 2014 11:09
Last Modified: 19 Feb 2014 11:25
URI: http://irep.iium.edu.my/id/eprint/35649

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