Managing the implementation of e-government in Malaysia: a case of E-Syariah

Muhammad, Muhd. Rosydi (2013) Managing the implementation of e-government in Malaysia: a case of E-Syariah. Australian Journal of Basic and Applied Sciences, 7 (8). pp. 92-99. ISSN 1991-8178

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Abstract

Governments worldwide are increasingly engaged in the national e-government initiative as it is perceived to be an enabler for the improved transparency, efficiency and effectiveness of services delivered to citizens and businesses. Failure of the governments to fulfill basic requirements and perform its duties in supporting the initiative has been coined as one of the factors that hinder e-government to accomplish the promise of a more transparent, efficient and effective public service delivery. Thus, this exploratory research aims at understanding on the strategic key implementation tasks of government in managing the successful e-government implementation, particularly in Malaysia. Case study approach was adopted by the means of semi-structured interviews with 14 of the Malaysian public sector officials responsible for the implementation of E-Syariah. Results from the empirical case data confirm the existing six government’s key implementation tasks as discussed in the literature, and two key tasks emerged from the case study – inculcating sacred value and awareness, and instilling ICT value among staff. This provides governments with a good insight of basic managerial responsibilities in deploying e-government projects. Further, the identified key tasks can be the focal point for government officials to consider in their efforts to support successful implementation of e-government.

Item Type:	Article (Journal)
Additional Information:	3570/31763
Uncontrolled Keywords:	e-government, managerial task, Islamic value, Syariah, Malaysia
Subjects:	B Philosophy. Psychology. Religion > BJ Ethics > BJ1725 Ethics of social groups, classes, etc. Professional ethics B Philosophy. Psychology. Religion > BP Islam. Bahaism. Theosophy, etc > BP1 Islam > BP173.63 Islam and civil society T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.6 Management information systems
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User:	Muhd Rosydi Muhammad
Date Deposited:	23 Sep 2013 16:37
Last Modified:	15 Dec 2013 09:37
URI:	http://irep.iium.edu.my/id/eprint/31763

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