Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions

Omoola, Sodiq Olalekan and Oseni, Umar Aimhanosi (2016) Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions. IIUM Law Journal, 24 (1). pp. 257-281. ISSN 2289-7852.

	PDF - Published Version Restricted to Registered users only Download (400kB) | Request a copy
Preview	PDF (WOS) - Supplemental Material Download (128kB) | Preview

Abstract

The need for convergence of best practices in Alternative Dispute Resolution (ADR) and Information and Communication Technology (ICT) cannot be overemphasised in an increasingly digitalised world. This undoubtedly led to the introduction of Online Dispute Resolution (ODR) few decades ago which is considered a fast, seamless, and convenient means of dispute resolution. With the increasing prominence of e-commerce transactions, several countries and regions of the world are on the quest to provide an effective legal framework for ODR in e-commerce dealings. This paper analyses the approaches to ODR legislations for consumer protection in selected jurisdictions. The paper finds that a comparative legal approach with some leverage on legal borrowing can help to create the required legal environment for ODR in other jurisdictions.

Item Type:	Article (Journal)
Additional Information:	6807/31720
Uncontrolled Keywords:	ADR, consumer protection, e-commerce, ICT, Online Dispute Resolution
Subjects:	H Social Sciences > HF Commerce K Law > K Law (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Ahmad Ibrahim Kulliyyah of Laws
Depositing User:	Dr. Umar Aimhanosi Oseni
Date Deposited:	06 Oct 2017 12:03
Last Modified:	12 Jan 2018 09:49
URI:	http://irep.iium.edu.my/id/eprint/31720

Actions (login required)

View Item