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Spam e-mail: how Malaysian e-mail users deal with it?

Bujang, Yanti Rosmunie and Hussin, Husnayati (2010) Spam e-mail: how Malaysian e-mail users deal with it? In: International Conference on Information and Communication Technology, 14-16 July 2010, Bali, Indonesia.

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Abstract

This paper attempts to discuss the spam issue from the Malaysian e-mail users’ perspective. The purpose is to discover how Malaysian users handle the spam e-mail problem. From the experiences we hope to discover the necessary effort needed to be undertaken to face this problem in the context of Malaysia. A survey was conducted to understand how Malaysian individual perceived spam and what they actually do with the spam e-mail they received in their daily life. The findings indicate that the level of awareness on spam issue in action is still low and need some extra effort by government and relevant agencies to increase their level of awareness. Keywords – e-mail, Malaysia, spam, users’ perspective

Item Type: Conference or Workshop Item (Full Paper)
Additional Information: 450/2905
Subjects: T Technology > T Technology (General) > T10.5 Communication of technical information
T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.5 Information technology
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Dr Husnayati Hussin
Date Deposited: 11 Sep 2011 12:05
Last Modified: 08 Feb 2012 12:12
URI: http://irep.iium.edu.my/id/eprint/2905

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