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Quality services for academic staff in universities

Ali, Asem Shehadeh Saleh (2011) Quality services for academic staff in universities. International Journal of Business and Management Tomorrow (IJBMT), 1 (3). pp. 1-5. ISSN 2249-9962

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Abstract

This paper is trying to present a framework for the academic staff that can be used to develop a quality-based system for development and management within the context of an educational cum training organization. The paper presents the structure and components of such systems that utilizes total quality management (TQM) concepts, and discuss the opportunities afforded by introducing quality concepts into academic development and the problems and pitfalls involved in undertaking such an endeavor. Keywords : Quality - definition – demands-universities – TQM - TQS - development

Item Type: Article (Journal)
Additional Information: 1060/23490
Uncontrolled Keywords: Quality, academic staff, universities
Subjects: L Education > LB Theory and practice of education > LB2300 Higher Education
Kulliyyahs/Centres/Divisions/Institutes: Kulliyyah of Islamic Revealed Knowledge and Human Sciences
Kulliyyah of Islamic Revealed Knowledge and Human Sciences > Department of Arabic Language and Literature
Depositing User: Asem Shehadeh Ali
Date Deposited: 16 May 2012 09:57
Last Modified: 26 Jun 2013 14:05
URI: http://irep.iium.edu.my/id/eprint/23490

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