Quality management practices in construction projects in the context of Malaysian construction industry

Tan, Chin Keng and Abdul Rahman, Hamzah (2009) Quality management practices in construction projects in the context of Malaysian construction industry. In: 34TH AUBEA Annual Conference, 7-10 July, 2009, University Of South Australia, Adelaide, Australia.

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Abstract

There is a gap of understanding on the practices of quality management in the building construction projects in the context of Malaysian construction industry as similar researches are hardly obtained from the literatures reviewed. This research is conducted to minimize such gap of understanding. It aims to identify the constructs of quality management practices and explore the practices of quality management in building construction projects in the context of Malaysian construction industry through a questionnaire survey. The research findings reveal that there are weaknesses in the practices of quality management at the aspects cost of quality, information and analysis, quality attitude and culture, customer focus, and continuous improvement and sustainability. It is recommended that the construction organizations to enhance their awareness and commitment on the implementation of formal quality management system to improve the weaknesses in their quality management practices.

Item Type:	Conference or Workshop Item (Full Paper)
Additional Information:	3708/2315 (ISBN : 978192092712)
Uncontrolled Keywords:	Quality management, construction projects, constructs, practices
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Architecture and Environmental Design > Department of Quantity Surveying
Depositing User:	Dr. Tan Chin Keng
Date Deposited:	22 Sep 2011 14:39
Last Modified:	08 Jul 2015 09:12
URI:	http://irep.iium.edu.my/id/eprint/2315

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