Noise exposure and hearing health: a study of baristas’ perception, knowledge, and attitudes in Malaysian speciality coffee shops

Ismail, Noraidah and Ahmad Kamely, Afifah (2025) Noise exposure and hearing health: a study of baristas’ perception, knowledge, and attitudes in Malaysian speciality coffee shops. International Journal of Allied Health Sciences, 9 (2). pp. 3217-3224. E-ISSN 2600-8491

PDF - Published Version Restricted to Registered users only Download (295kB) | Request a copy

Abstract

Background: Noise-induced hearing loss (NIHL) is a significant occupational health issue globally, with service industry workers, including baristas, often overlooked despite their exposure to potentially hazardous noise levels. Objectives: This study aimed to measure noise levels in speciality coffee shops within the Kuantan municipality area and evaluate baristas’ knowledge, attitudes, and perceptions of noise and its impacts. Method: Noise levels were assessed using the NIOSH Sound Level Meter App during typical workdays, while baristas (n = 30) completed questionnaires structured around the Health Belief Model. Results: Noise levels measured in the cafés were within permissible limits. Baristas predominantly perceived noise as enhancing workplace ambience, with limited awareness of its adverse effects. Notably, none of the baristas reported ever using hearing protection devices (HPDs), highlighting a critical gap in preventive practices. Gender differences were observed in perceived susceptibility to hearing loss, with females reporting significantly higher scores than males (p = 0.02). However, no significant gender differences were found in other health belief domains. Conclusion: These results highlight the need for targeted educational interventions to raise awareness of noise hazards and promote safer work practices among baristas. The study contributes to the broader understanding of occupational health in non-industrial sectors, highlighting the importance of addressing noise exposure in the growing speciality coffee industry.

Item Type:	Article (Journal)
Uncontrolled Keywords:	Barista; speciality coffee shop; noise levels; noise induced hearing loss; knowledge
Subjects:	R Medicine > RF Otorhinolaryngology
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Allied Health Sciences > Department of Audiology and Speech-Language Pathology Kulliyyah of Allied Health Sciences
Depositing User:	Dr Noraidah Ismail
Date Deposited:	19 Dec 2025 15:14
Last Modified:	19 Dec 2025 15:15
Queue Number:	2025-12-Q1222
URI:	http://irep.iium.edu.my/id/eprint/126301

Actions (login required)

View Item