Shamsudin, Mohd Zubairy
(2025)
Human factor perspective of the Putra Heights gas pipeline explosion.
Ergonomist Insight.
pp. 1-5.
Abstract
The Putra Heights gas pipeline explosion serves as a stark reminder of the critical role human factors play in industrial safety. While much attention has been given to technical aspects like pipeline design and safety procedures, this article highlights the often-overlooked human elements that influence accidents. Human factors encompass cognitive abilities, physical limitations, fatigue, communication, training, and organisational culture. The analysis underscores that human errors whether slips, mistakes, or violations; that are frequently symptoms of latent failures within organisational systems, such as inadequate training, poor communication, and unsafe work cultures. Latent failures, shaped by organisational culture and leadership, significantly contribute to risk normalisation, where unsafe practices become routine. This article advocates for shifting the focus from individual blame to systemic accountability. It calls for integrating human factors knowledge into safety management systems, emphasising the interdependence of humans, technology, and organisations. To prevent future incidents, a cultural shift is essential; one that prioritises proactive safety measures, robust communication, and leadership that enforces strict safety standards. The Putra Heights tragedy underscores the need for a systemic approach to industrial safety, urging a transformation in how risks are managed and understood. By embedding human factors at every operational level, industries can break the cycle of preventable tragedies and uphold a moral and professional responsibility for safety.
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