E-Government between developed and developing countries: key perspectives from Denmark and Iraq

Totonchi, Ahmed and Ahlan, Abdul Rahman and Mohd Mohadis, Hazwani (2025) E-Government between developed and developing countries: key perspectives from Denmark and Iraq. Jurnal Ilmu Komputer dan Informasi, 18 (1). pp. 77-93. ISSN 2088-7051 E-ISSN 2502-9274

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Abstract

E-government involves using technology to provide public information and services digitally. This study examines key factors addressing infrastructure, cultural, political, technical, and social challenges in e-government implementation. By exploring diverse contexts, from citizen engagement to data frameworks, it will elucidate best practices and lessons for overcoming hurdles on the bureaucratic and user sides. The research aims to uncover how states can successfully transition services online. Insights can inform policymakers seeking to digitize governance and leverage information and communication technologies to improve state-citizen relations. Additionally, it aims to compare and analyze e- government systems in a developing country (Iraq) and a developed country (Denmark) to highlight key differences that could inform e-government development efforts in developing nations. And in resreach the PRISMA approch was adopoted to help present the findings of a systematic review. Iraq and Denmark were chosen due to the disparity between their e-government systems, enabling the identification of weaknesses in Iraq's e-government initiatives and providing insights from Denmark's more advanced experience. This study has identified several common obstacles encountered across different contexts in the implementation of e-government systems, irrespective of whether the country is developed or developing. Examining this e-government gap between a developing and developed country will allow developing nations like Iraq to pinpoint areas for improvement and potentially benefit from Denmark's success in this area.

Item Type:	Article (Journal)
Uncontrolled Keywords:	Developing Countries;Developed Countries; E-Government Iraq; Denmark
Subjects:	T Technology > T Technology (General) > T10.5 Communication of technical information T Technology > T Technology (General) > T55.4 Industrial engineering.Management engineering. > T58.5 Information technology Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User:	Dr Hazwani Mohd Mohadis
Date Deposited:	16 May 2025 09:01
Last Modified:	16 Jun 2025 09:47
URI:	http://irep.iium.edu.my/id/eprint/121000

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