SejahteraCare: a comprehensive clinic management system for International Islamic University Malaysia

Azam Kizi, Mukhammadalieva Fatina and S Abd Aziz, Madihah (2024) SejahteraCare: a comprehensive clinic management system for International Islamic University Malaysia. In: Advancement in ICT: Exploring Innovative Solutions (AdICT) Series 2/2024. 2/2024 . KICT Publishing, Kuala Lumpur, Malaysia, pp. 26-32.

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Abstract

This paper outlines the development of SejahteraCare, an internet-based platform for patients, doctors, employees, and administrators of the International Islamic University Malaysia's (IIUM) Health Centre. The primary goal of SejahteraCare is to enhance the patient's experience, optimize operational efficiency, and improve the overall quality of healthcare services. The platform is specifically customized to cater to the unique requirements of the university community. The absence of an internet-based system for organizing medical appointments results in inefficiencies, which causes students to miss classes, encounter delays in receiving healthcare, and be denied access to medical facilities due to lengthy waiting periods and administrative complexities. SejahteraCare prioritises user-friendliness and secure data management, including features such as appointment booking, patient records, profile maintenance, doctor reports, and clinic staff management. Despite limited internet and resource availability, the User Acceptance Test (UAT) resulted in UI enhancements, and SejahteraCare met its deadlines. This study highlights how digitising clinic operations at IIUM may increase efficiency and user experience with future additions, such as insurance integration planned to streamline procedures further.

Item Type:	Book Chapter
Additional Information:	3815/119389
Uncontrolled Keywords:	System development, SejahteraCare, clinic management system, clinic, web application, digital health
Subjects:	T Technology > T Technology (General)
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology > Department of Information System Kulliyyah of Information and Communication Technology Kulliyyah of Information and Communication Technology
Depositing User:	Dr Madihah Sheikh Abdul Aziz
Date Deposited:	13 Feb 2025 10:57
Last Modified:	13 Feb 2025 10:59
URI:	http://irep.iium.edu.my/id/eprint/119389

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