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Information quality for mobile application development to assists pilgrims: a theoretical model

Arbaaeen, Ammar and Shah, Asadullah (2023) Information quality for mobile application development to assists pilgrims: a theoretical model. In: 8th IEEE International Conference on Engineering, Technology and Sciences (ICETAS 2023), 25th - 27th October 2023, Bahrain.

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Abstract

Providing users with quality information is essential for the success of mobile application development. Hajj mobile application development is complex due to user satisfaction level, age and cultural difference, lack of interactivity, and the efficiency of the Hajj mobile application. Thus, in order to solve these problems, we intent to examine the effect of mobile information quality as the independent variables: a) content, b) contextual, and c) interaction on the effectiveness of the mobile application as the dependent variables: a) usability, and b) interactivity among user with different cultural and age range. This study identifies essential information quality dimensions which reflect to the characteristics of mobile application development in order to increase pilgrim satisfaction. There are total of 180 users selected randomly from pilgrims to validate the hypothesized model. The results show that some information quality factors are more essential than others in increasing user satisfaction and reflect the effective characteristics in mobile application development.

Item Type: Proceeding Paper (Plenary Papers)
Uncontrolled Keywords: Information quality, Mobile application development, Effectiveness, Pilgrim
Subjects: T Technology > T Technology (General) > T10.5 Communication of technical information
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button): Kulliyyah of Information and Communication Technology
Kulliyyah of Information and Communication Technology

Kulliyyah of Information and Communication Technology > Department of Computer Science
Kulliyyah of Information and Communication Technology > Department of Computer Science

Kulliyyah of Information and Communication Technology > Department of Information System
Kulliyyah of Information and Communication Technology > Department of Information System
Depositing User: Prof Asadullah Shah
Date Deposited: 27 Dec 2023 11:53
Last Modified: 24 Jan 2024 10:31
URI: http://irep.iium.edu.my/id/eprint/109238

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